Effective Date: October 2025
Welcome to BDride! These Terms and Conditions govern your use of the BDride mobile app and services provided by BD Mobility Solutions Ltd. By using the app, you agree to these Terms.
You must be at least 18 years old and legally capable of entering into an agreement under the laws of Bangladesh.
You must provide accurate and up-to-date information when creating your account.
You are responsible for maintaining the confidentiality of your account and all activities under it.
BDride may suspend or terminate your account if false information, misuse, or fraud is detected.
BDride connects you with nearby independent drivers through the app.
Ride fares are automatically calculated based on distance, time, traffic, and service type.
By confirming a booking, you agree to pay the full fare displayed in the app.
BDride is a technology platform and does not own or operate vehicles.
Payments can be made via cash or in-app digital payment systems (if available).
All charges are non-refundable once a ride is completed.
BDride reserves the right to change pricing, apply surge fares, or offer promotional discounts.
You can cancel a ride before the driver confirms pickup.
If canceled after driver acceptance or arrival, a cancellation fee may apply.
Frequent cancellations may lead to temporary or permanent account suspension.
When using BDride, you agree to:
Treat drivers and other users respectfully.
Not damage vehicles or engage in unsafe, illegal, or abusive behavior.
Not use BDride for unlawful or harmful purposes.
Not share false feedback or misuse promotions.
Violation of these rules may result in immediate suspension or account termination.
BDride provides a platform to connect riders and drivers.
Drivers are independent contractors, not employees of BD Mobility Solutions Ltd.
BDride is not responsible for driver actions, vehicle conditions, or delays caused by external factors.
BD Mobility Solutions Ltd. is not liable for:
Any personal injury, loss, or property damage during rides.
Delays, cancellations, or service interruptions.
Indirect or consequential damages arising from the use of the BDride app.
Your use of BDride is at your own risk.
We may suspend or terminate your account if:
You breach these Terms.
Fraud, abuse, or unlawful activity is suspected.
You engage in behavior harmful to other users or BDride’s reputation.
These Terms are governed by the laws of Bangladesh.
In case of disputes, both parties agree to attempt an amicable resolution first.
If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Dhaka.
BD Mobility Solutions Ltd. may update these Terms at any time. Continued use of the app means you accept the revised version.
For support or questions about these Terms:
BD Mobility Solutions Ltd.
Email: support@bdride.net
Address: Dhaka, Bangladesh